Frequently Asked Questions
Do you repackage any of
your coffee? No. All of our coffees except for the one
pots are "made to order". When you receive your coffee, you are
the first person to open the bag when it arrives to you. We do
not buy in bulk and repackage the coffee into smaller bags.
How long does it take to
receive a shipment? Kat processes orders in the order
that they are paid for. Orders are shipped direct from our
suppliers. The estimated shipping time is 5-10 working days.
Will I receive a
tracking number for my items shipped? Most packages
shipped from our dry mix supplier will have a tracking number
available. Items ordered from our coffee supplier will not have a
tracking number available.
Do you have to purchase
a starter kit? No, you can join with just your $5 sign
up fee. You don't have to purchase any products or paperwork.
What does the $5 start
up fee include? The start up fee is strictly a fee.
It allows you access to the consultant group files (catalogs,
party games, consultant supplies, leads ideas and more), access to
the chat group, gets you your consultant number and your listing
on the locate a consultant page on the website.
Why don't you get any
catalogs or other paperwork with your $5? Kat had many
consultants who wanted to customize their paperwork kit. They
didn't want as many order forms, only wanted a master catalog and
50 order forms, etc. By having the $5 sign up, now all
consultants can fully customize their kits. All catalogs are
available to download and print in the group files. Some
consultants only print their own so never have to purchase a
Are the catalogs and
paperwork professional looking? Kat has created the
catalogs herself, then they are finalized by Jeanette at . They are printed in black and white text on regular
paper. The master catalog has a card stock cover, 8 1/2 x 11, 3
hole punched, single sided with the guidelines and a contractor
agreement in the back. We also now offer a color catalog with
pictures. Kat has a limited number of 2 part order forms
available for 11¢ each or you can use any order form booklet
available at any store. The order forms are for the
consultants/customers records as most orders are turned into Kat
via email. All catalogs and other paperwork items may be
- click on Kat's Coffees & More.
Are you required
to have parties if you are a consultant? No, you can
sell the products however you are most comfortable with or just
use them for your own personal use and receive a discount on the
products you buy.
What is the amount
required to remain active as a consultant? In order to
stay active as a consultant, you are required to make 1 purchase
of any size every 6 months (June-November, December-May).
Do you get a free
website? No. Kat does offer an order page. How the
order page works is the customer finds your order page under your
name on the locate a consultant page. They enter in their
information and order. The email is sent to Kat. Kat then works
up the order and sends it on to the consultant with the amount due
to them by the customer and the amount due to Kat from the
consultant. Kat will also send any questions along if there are
any. The consultant then contacts the customer for payment. When
Kat receives the payment from the consultant, the order is then
processed. Order pages can be purchased through Kat and run $2 a
month, $10 for 6 months or $18 for a year.
Can I create my own or
have my own Kat's website? Yes. You can create or
have a website made for you as long as it isn't associated with
any adult material and the pictures and prices used are the same
ones that are used on the Kat's Coffees & More™
Can you use the Kat's
logo? You can use the Kat's logo when creating items
for your own personal use (on personal website, business cards,
etc.). You cannot use the logo on items that you will be selling
for a personal profit (pins, door signs, magnets etc.)